Technical Debt Business Impact Analysis Tool

Use this tool to estimate business impact and prioritize critical technical debt.

Contact Center Decision Points Tool

Use this brief questionnaire to quickly narrow down which contact center architecture is right-sized for your organization.

Contact Center Business Requirements Document

Use this template to proficiently gather business requirements for your right-sized contact center solution.

Contact Center RFP Scoring Tool

This tool enables organizations to evaluate and compare the results of an RFP process quickly and easily. The outcome of this exercise will be a determination of which...

Infrastructure Outsourcing IBM i Scoring Tool

Use this scoring sheet to help you define and evaluate IBM i vendor responses.

Scale Up vs. Scale Out TCO Tool

The Scale Up vs. Scale Out TCO Tool provides organizations with a framework for TCO.

Strategic Infrastructure Roadmap Tool

This tool visualizes your portfolio of infrastructure projects.

I&O Digital Transformation Maturity Assessment Tool

By completing the Info-Tech digital readiness questionnaire, you will see where you are regarding maturity and areas you need to concentrate on.
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