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The contact center marketspace hosts an array of architectures, making it difficult for IT to choose a right-sized solution that meets business requirements. From...
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A lot of organizations think of digital transformation as just an investment in technology, with no vision of what they are trying to achieve or transform. So, out of the...
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The death of the mainframe has been greatly exaggerated, and there exists a robust community of partners to support and train the next generation of mainframe users.
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For many businesses, one of the key benefits of the cloud ecosystem is enabling choice for different users, groups, and projects in the organization. But this means...
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It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high...
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Believe it or not, Domino and Notes are still options to consider when determining a migration strategy. With HCL still committed to the platform, there are options...
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With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...
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Enormous amounts of IT budget are allocated to projects each year, but once the project is over, how do you manage the change and ensure the systems are being used?...
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Increasingly, large institutions and governments are adopting cloud-first postures for delivering IT resources. Combined with the growth of cloud offerings that are able...
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The IBM i remains a vital platform for many businesses and continue to deliver exceptional reliability and performance and play a key role in the enterprise. With the...
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