I&O Process Management

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Document Management Checklist Use flowcharts and checklists to create effective SOP documents.
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
Incident and Service Management Procedures – Service Desk Example Use flowcharts and checklists to create effective SOP documents.
Standard Operating Procedures Workbook Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
Negotiate Favorable Telecom and Mobility Contracts Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.
Govern Shared Services IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
Understand IRR and NPV The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...
Cisco Buyer's Advice Understand Cisco's distribution model to optimize your spending and ensure you are getting the best deal.
Measuring the Economic Health of IT, Post Recession Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects...