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Build a mind map of the services offered by IT Infrastructure & Operations based on this example.
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Use this policy template to define and support your organization's availability and capacity management program.
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Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Use this template to create a project charter to launch the configuration management project.
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Use these templates to gather information in preparation for building your infrastructure roadmap.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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