Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Continual Improvement Register

This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.

Use Cases and Data Worksheet

Use this template to determine data requirements to meet use cases.

Configuration Control Board Charter

Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.

Continual Improvement Workflow

This is a sample workflow that you can use as a starting point for building a process for continual improvement.

z/Series Modernization and Migration Storyboard

It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. You need to truly understand the scale...

z/Series Modernization and Migration

It seems like anytime there’s a new CIO who is not from the mainframe world there is immediate pressure to get off this platform. However, just as there is a high...

Scale Up vs. Scale Out TCO Tool

The Scale Up vs. Scale Out TCO Tool provides organizations with a framework for TCO.

Design Your Cloud Operations

Assess your current cloud maturity and your readiness and fit for new ways of working involved in cloud operations. Design a cloud operations organizational...
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Incident Management and Service Desk SOP

Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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