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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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On May 5, 2010 top level domain authorities, such as ICANN, VeriSign, and others will implement the first phase of a DNSSEC (Domain Name System Security Extensions)...
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Rank your services and systems by criticality.
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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More businesses are finding that they require mission critical operations to support key applications. Mission critical means an application is operational when it is...
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Measuring business value provided by IT is very challenging. This blueprint will help you achieve a clear metrics project by following our two-phase methodology: assess...
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The business side of the organization generally uses one of two financial metrics to determine the viability and, therefore, the attractiveness of an investment: Net...
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Implement Software Asset Management to reduce costs and improve processes.
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Understand Cisco's distribution model to optimize your spending and ensure you are getting the best deal.
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