I&O Process Management

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Prepare for Microsoft 365 Copilot Storyboard This research guides you through Microsoft 365 Copilot capabilities and its core use cases, and help you define requirements for deployment.
Prepare for Microsoft 365 Copilot Microsoft 365 Copilot has capabilities to revolutionize the ways users interact with tools such as Word, Excel, PowerPoint, Outlook and Teams. It improves collaboration,...
Capacity Management Workbook Workbook to record the results of the various phases of the Manage Your Capacity to Improve Your Availability storyboard.
Capacity Intake Workbook Use this tool to facilitate the intake of infrastructure components or capacity requests.
Manage Your Capacity to Increase Your Availability Storyboard Maximize availability through proactive capacity management.
Capacity Management Plan Template Customizable template to reflect your plan for capacity management.
HAM Standard Operating Procedures This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.
Implement Hardware Asset Management – Phases 1-4 Use our methodology to review, design, and document your hardware asset management processes.
IT Asset Administrator Use this template to define the job description for the role of IT Asset Administrator or Coordinator.
Implement Hardware Asset Management Use this blueprint to implement or improve your hardware asset management practices, one step at a time.