Harness Configuration Management Superpowers – Phase 3: Define Your Configuration Management Roadmap

This phase of the blueprint, Harness Configuration Management Superpowers, will help you define your auditing approach, develop a training plan, and identify a timeline...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 3: Maximize the Value of Your Skills Map

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you get stakeholder buy-in and leverage the skills...

Improve IT Operations Management – Phases 1-3

What is IT operations management? This term encompasses a broad spectrum of IT activities, including all those supporting your organization's ability to delivery IT...

Optimize Change Management – Phase 2: Build Intake Process

This phase of the blueprint, Optimize Change Management, will help you build a change categorization and prioritization scheme and define a process for requests for...

ServiceNow and Microsoft Partnership: Great for ServiceNow and Microsoft Customers, Great for Vendor Lock-In

ServiceNow and Microsoft are furthering their partnership by hosting the Now platform in the Azure-trusted cloud. These features and integrations are powerful, but comes...

Develop and Manage Your Infrastructure and Operations Budget – Phase 3: Manage Your Budget and Drive Continuous Improvement

This phase of the Develop and Manage Your Infrastructure and Operations Budget blueprint will help you create a plan to continuously improve your budgeting process.

Incident and Problem Management – Phases 1-3

This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...

Quest KACE’s Latest Updates to Simplify Service Management

Quest Software has announced its newest updates, KACE SDA 7.0 and KACE SMA 9.1, which enhance their features, apply Linux scripted installs, and automate systems management.

Develop Infrastructure & Operations Policies and Procedures – Phase 2: Develop Policies

This phase of the blueprint Develop Infrastructure & Operations Policies and Procedures will help you create policies using Info-Tech templates.

Prepare and Defend Against a Software Audit - Phase 4: Manage Post-Audit Activities

This phase of the blueprint, Prepare and Defend Against a Software Audit, will help you negotiate the outcome of the audit and close it out.
GET HELP Contact Us
×
VL Methodology