I&O Process Management

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Application Support Analyst The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...
IT Asset Manager The role of the IT Asset Manager is to oversee the daily and long-term strategic management of software and technology-related hardware within the organization.
Video: Software Asset Management Implement Software Asset Management to reduce costs and improve processes.
Measuring the Economic Health of IT, Post Recession Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects of...
Govern Shared Services IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
Network Backup for Atlanta Data Center – Backups Example Use flowcharts and checklists to create effective SOP documents.
Sales Process for New Clients – Sales Example Use flowcharts and checklists to create effective SOP documents.
Application Development Process – AppDev Example Use flowcharts and checklists to create effective SOP documents.
Document Management Checklist Use flowcharts and checklists to create effective SOP documents.
Incident and Service Management Procedures – Service Desk Example Use flowcharts and checklists to create effective SOP documents.