I&O Process Management
Topics
Types of Content
Network Backup for Atlanta Data Center – Backups ExampleUse flowcharts and checklists to create effective SOP documents. |
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Roadmap Workshop Breakout TemplatesUse these templates to gather information in preparation for building your infrastructure roadmap. |
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Legacy Technology WatchlistThis tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy... |
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Optimize IT Change Management – Phases 1-4Use this blueprint to help you assess gaps in your change management practice, create standardized processes, reduce risk, and implement the project effectively. |
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Configuration Management Project CharterUse this template to create a project charter to launch the configuration management project. |
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Implement Infrastructure Shared ServicesIt looks advantageous to share services that are unanimously used throughout the organization. However, business units may be reluctant to leverage such services.... |
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Build an Internal SLA Project Charter TemplateSet expectations for scope, resource requirements, and target dates for building the internal SLA. |
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Service Desk SLA Metrics Tracking TemplateEstablish a framework to collect the necessary metrics to properly evaluate current service desk service levels. |
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Asset Security PolicyThis template will assist your organization in developing an IT asset security policy. |
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IT Asset AdministratorUse this template to define the job description for the role of IT Asset Administrator or Coordinator. |
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