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On May 5, 2010 top level domain authorities, such as ICANN, VeriSign, and others will implement the first phase of a DNSSEC (Domain Name System Security Extensions)...
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Do you need to make a difference this week? This month? Take a look at these tactics and tools to build your guerilla plan.
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The creation of a request for change (RFC) form for the enterprise can be a time consuming and daunting task. Save time by customizing this form to the context of your...
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The role of the IT Asset Manager is to oversee the daily and long-term strategic management of software and technology-related hardware within the organization.
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Info-Tech's analysis of IT budgets across North America reveals a strong upward trend since 2009. Organizations are benefiting from the economic recovery and the effects...
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IT managers have come under increasing pressure to cut costs, and implementing shared services has become a popular demand from the business.
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Provide this template to your senior staff who will be providing metrics data for discussion at weekly status meetings.
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Organize your plan to build out your asset management process with a project charter.
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The Level I Service Desk Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing,...
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Avoid contract pitfalls and get a fair price on your telecom and mobility contracts.
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