How BigFix Administrators Need to Prepare for the Divestiture

IBM is divesting BigFix, Domino, Notes, and other software lines to HCL. It’s not a reason to jump ship, but do a muster drill to be safe.

Control Desk Continues to Woo Enterprise Clients

IBM has an attractive ITSM and ITAM roadmap for Control Desk. The BigFix divestiture, however, raises some pressing questions.

IT Automation Presentation

Use this template to communicate the outcome of your IT automation project.

HAM Maturity Assessment Tool

This tool will evaluate your existing hardware asset management program.

HAM Budgeting Tool

Use this tool to develop and justify the budget for hardware assets for the upcoming year.

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

ITAM Demonstration Script Template

Create a demo script to let vendors know what functions are important for your team.

DRP Publishing and Document Management Solution Evaluation Tool

Determine the best strategy for publishing your disaster recovery plan using this tool.

Network Backup for Atlanta Data Center – Backups Example

Use flowcharts and checklists to create effective SOP documents.

Standard Operating Procedures Workbook

Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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