I&O Process Management
Topics
Types of Content
Release and Deployment Management Metrics ToolThis tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders. |
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Prepare and Defend Against a Software Audit – Phase 2: Prepare for an AuditThis phase of the blueprint, Prepare and Defend Against a Software Audit, will help you take decisive action when an audit request is received. |
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Shared Services Implementation Business Case TemplateWhen implementing a shared services model, it is integral to ensure that all stakeholders involved in the process are on board with the project. All objectives, benefits,... |
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Internal SLA Executive Summary Presentation TemplateSummarize the achievements and next steps from the initial SLA project in this eye-catching template. |
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Audit Defence RACI TemplateThis template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team. |
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Audit Defense Readiness AssessmentThis template will provide you with a checklist to ensure all appropriate tasks have been completed. |
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Audit Defense Maturity Assessment ToolThis template will examine the maturity of your current audit preparedness and software asset management practices. |
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Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
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Availability and Reliability SLA Metrics Tracking TemplateEstablish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels. |
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Software Audit Scoping Email TemplateThis template will help you scope an audit with vendors and provide an effective response. |
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