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Document the projects that will improve current service levels and better satisfy the needs of the business.
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Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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Document and prioritize projects and initiatives that will meet gaps in current SOPs.
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This tool will help you assess the current state of your software asset management processes.
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Use this tool to define and visualize the impact of different characteristics of skills need and make a decision on acquiring new skills.
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Use this template to assess capability to pass audits, adding to the template as needed to meet internal auditors’ requirements.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to prioritize initiatives, taking into account resourcing capacity.
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This tool will evaluate your existing hardware asset management program.
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Use this tool to develop and justify the budget for hardware assets for the upcoming year.
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