Service and Operations Task Planning and Role Assignment Tool

An Excel-based template to document and prioritize activities.

Business-ITOps Alignment Workbook

An Excel-based workbook to define key focus areas and leverage additional Info-Tech resources to guide you through improvements.

Future State, Constraints, and Mitigation Workbook

An easy-to-use workbook that defines the constraints associated with your strategy and future vision.

IT Operations Automation Workbook

Use this detailed workbook to establish your automation goals, assess the maturity of your IT infrastructure and operations processes, and determine where automation would...

Infrastructure & Operations Skills Inventory and Gap Analysis

An Excel template to assess how well your organization’s technical skills and staffing can support your technology strategy and goals.

Infrastructure & Operations Staffing Calculator

An Excel-based tool that compares the demand on your I&O team’s time to the team’s supply of available time.

Incident Severity Assessment Tool

Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...

Cloud Cost Management Capability Assessment

Assess your organization's cloud cost management capabilities.

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Audit Defense Readiness Assessment

This template will provide you with a checklist to ensure all appropriate tasks have been completed.
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