Use this tool to prioritize initiatives, taking into account resourcing capacity.
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Use this tool to record gaps and KPIs along with potential initiatives for improvement.
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Use this tool to track metrics for continual improvement.
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to estimate the cost of repeatable infrastructure services.
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Use this tool to standardize the delivery of high-demand infrastructure services.
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Rank your services and systems by criticality.
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Determine the best strategy for publishing your disaster recovery plan using this tool.
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Use this tool to define and visualize the impact of different characteristics of skills need and make a decision on acquiring new skills.
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Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...
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