Shared Services Implementation Assessment Tool

Assess your customer's technical requirements as you move through the process of transitioning to a shared services model.

Effective Licensing Position Tool

This template will help you create an effective licensing position and determine your compliance position.

SLA Project Roadmap Tool

Document the projects that will improve current service levels and better satisfy the needs of the business.

Service Catalog SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.

AIOps ROI Calculator

Estimate the return on investment to determine if the benefits related to implementing AI and ML will be worth the cost and effort.

Application Portfolio

Use this template as a starting point to create an application portfolio and request catalog.

ITAM Vendor Evaluation Workbook

Define ITAM tool requirements to objectively evaluate vendors based on use cases relevant to your situation.

Continual Improvement Register

This tool is a structured document to help you outline improvement initiatives, prioritize them, and build a dashboard to streamline tracking.

Event Management Roadmap

Use this tool to implement and continually improve upon your event management process.

AIOps Stakeholder Buy-In Presentation

This boardroom-ready template helps you summarize your AIOps deployment project.
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