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Use these templates to gather information in preparation for building your infrastructure roadmap.
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This tool is designed to help IT infrastructure managers document, prioritize, and visualize the relative criticality and effort required for a portfolio of legacy...
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This tool assesses base IT Operations processes prerequisites.
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Determine the best strategy for publishing your disaster recovery plan using this tool.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Use this tool to track metrics for continual improvement.
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Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.
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Analyze the value and readiness of emerging technologies for your organization as part of your annual technology roadmapping process.
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Assess your customer's technical requirements as you move through the process of transitioning to a shared services model.
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Establish a framework to collect the necessary metrics to properly evaluate current service catalog service levels.
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