I&O Process Management - Tools

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Infrastructure Services Playbook Use this tool to standardize the delivery of high-demand infrastructure services.
IT Operations Center Initiative Prioritization Tool Use this tool to prioritize initiatives, taking into account resourcing capacity.
IT Operations Center Gap and Initiative Tracker Use this tool to record gaps and KPIs along with potential initiatives for improvement.
IT Operations Center Continual Improvement Tracker Use this tool to track metrics for continual improvement.
IT Operations Center Prerequisites Assessment Tool This tool assesses base IT Operations processes prerequisites.
Roadmap Tool Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.
IT Automation Roadmap Use this tool to plan next steps along your IT automation journey.
IT Automation Worksheet Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.
Resume Operations Information Security Pressure Analysis Tool Use this tool in phase 1 of the Responsibly Resume IT Operations in the Office research to evaluate and better understand the organization's post-pandemic risk tolerance.
Mid-Pandemic IT Prioritization Tool The Mid-Pandemic IT Prioritization Tool simplifies the long to-do list of transition tasks for your IT and InfoSec team to carry out. Identify, classify, and prioritize...