I&O Process Management - Templates & Policies

Strategic Roadmap Initiative Template

Use this template to create an impactful one-pager for business stakeholders.

IT Operations Center RACI Charts Template

Use this template to define accountability for IT operations processes and tasks.

IT Automation Presentation

Use this template to communicate the outcome of your IT automation project.

Shared Services Implementation Business Case Template

When implementing a shared services model, it is integral to ensure that all stakeholders involved in the process are on board with the project. All objectives, benefits,...

Shared Services Implementation Customer Communication Plan

The root cause of many failed implementations of shared services model is a lack of alignment created between upper management and the staff supporting the project...

Availability and Reliability SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.

Internal SLA Executive Summary Presentation Template

Summarize the achievements and next steps from the initial SLA project in this eye-catching template.

Audit Defence RACI Template

This template of the blueprint, Prepare and Defend Against a Software Audit, will help you in assigning reponsabilities to those on your cross functional audit team.

Software Audit Scoping Email Template

This template will help you scope an audit with vendors and provide an effective response.

Software Audit Launch Email Template

This template will notify the management team of the impending audit.
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