I&O Process Management - Templates & Policies

Business Continuity Management Policy

Use this policy template to define and support your organization's business continuity management program.

Employee Termination Process Checklist – IT Security Example

Use flowcharts and checklists to create effective SOP documents.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management practice effectively.

Incident and Service Management Procedures – Service Desk Example

Use flowcharts and checklists to create effective SOP documents.

Infrastructure Strategy and Roadmap Report Template

Use this template to create an executive presentation for business stakeholders.

Release Management Standard Operating Procedure

The release and deployment standard operating procedure (SOP) should be used to establish and document a formal release and deployment management process at your...

SAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for software asset management.

Document Management Checklist

Use flowcharts and checklists to create effective SOP documents.

Internal SLA Process Flowcharts

Follow Info-Tech's internal SLA development workflow to create an internal SLA that address your service level challenges.

Service Desk Internal Service Level Agreement Template

Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.
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