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Use this template to record key insights from your hardware asset management improvement exercises.
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Envision the future and analyze constraints.
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Use this template to create a presentation and communications plan for launching the new service and service request catalog.
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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Use this template to determine what information is needed for vetting software requests coming into the organization.
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Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.
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Use the template to build out your proposal to transform your field technical support services.
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Use these examples to guide your KB article templates and to clarify appropriate level of detail.
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Provide a process workflow for easier reference and to communicate process expectations to stakeholders.
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Modify these examples to suit your requirements.
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