I&O Process Management - Templates & Policies

Release Management Workflow Library

This workflow library will help your team walk through the release management lifecycle and map out what happens at each stage.

List of Sample Problems

Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...

IT Operations Center Stakeholder Buy-In Presentation

Complete this template to show the value of the Operations Center project to business stakeholders.

Equipment Loan Request Form

This form can be used by employees to request loaner equipment.

Shared Services Implementation Executive Presentation

Leverage this template to create a communication deck to CXOs during and after implementing shared services.

Software Audit Launch Email Template

This template will notify the management team of the impending audit.

Configuration Management Diagram Template Library

Use this library to view sample workflows and a data model for the configuration management program.

Internal SLA Executive Summary Presentation Template

Summarize the achievements and next steps from the initial SLA project in this eye-catching template.

Software Audit Scoping Email Template

This template will help you scope an audit with vendors and provide an effective response.

Optimize IT Change Management Improvement Initiative: Project Summary Template

Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...

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