I&O Process Management - Storyboard

Harness Configuration Management Superpowers – Phases 1-4

Service configuration management will give you superpowers over all other IT management and governance processes. This blueprint will help you build a CMDB with our...

Build Your Infrastructure Roadmap – Lightning Phase: Fast-Track Your Infrastructure Roadmap for Early Value

This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you build a roadmap in an hour.

Optimize the IT Operations Center – Phases 1-4

This storyboard will help you optimize your IT Operations Center for increased reliability and reduced manual repetitive work.

Optimize the IT Operations Center – Phase 1: Get Buy-In

This phase of the blueprint, Optimize the IT Operations Center, will help you get buy-in from business stakeholders by speaking their language.

Optimize the IT Operations Center – Phase 2: Define Accountability and Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you define accountability and identify key metrics to improve.

Optimize the IT Operations Center – Phase 3: Assess Gaps and Prioritize Initiatives

This phase of the blueprint, Optimize the IT Operations Center, will help you identify current gaps and pain points, and prioritize targeted initiatives for improvement.

Optimize the IT Operations Center – Phase 4: Launch Initiatives and Track Metrics

This phase of the blueprint, Optimize the IT Operations Center, will help you build an implementation plan and measure success for continual improvement of KPIs.

Reimagine IT Operations for a Cloud-First World – Phases 1-2

This storyboard will help you assess and make needed changes to prepare your operations team and environment for cloud services.

Reimagine IT Operations for a Cloud-First World – Phase 1: Assess Required Operational Changes for Cloud Services

This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you develop a mission statement for IT operations and identify key operational...

Reimagine IT Operations for a Cloud-First World – Phase 2: Outline Prerequisites for Changes to Operations

This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you finalize organizational changes to support cloud services and develop a...
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