This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you develop a mission statement for IT operations and identify key operational...
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This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you select the top candidates for automation.
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Once you've identified IT's supporting tasks, it's time to prioritize. This phase walks through the activity of prioritizing based on cost/effort, alignment to business,...
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Score vendor proposals and construct a SOW for a contact center solution.
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This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you finalize organizational changes to support cloud services and develop a...
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Prepare and position IT to support workloads in order to streamline office reintegration. This may include leveraging pre-existing solutions in different ways and...
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Prepare the organization's assets for return to the office. Ensure that IT takes into account the off-license purchases and new additions to the hardware family that took...
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Prepare to return your employees to the office. Ensure that IT takes into account the health and safety of employees while creating an efficient and sustainable working...
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This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help map and optimize the process flows for each task.
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This phase of the blueprint Reduce Manual Repetitive Work With IT Automation will help you define a lightweight automation SDLC and build a process to manage your IT...
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