IBM i Migration Considerations Storyboard

For organizations that are struggling with the iSeries/IBM i platform, IT management and the business need to consider the options.

Choose a Right-Sized Contact Center Solution – Phase 3: Score Vendors and Construct SOW

Score vendor proposals and construct a SOW for a contact center solution.

Implement Software Asset Management – Phase 2: Procure, Receive & Deploy

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software requests, procurement, receiving, and deployment.

Implement Software Asset Management – Phase 3: Manage, Redeploy & Retire

This phase of the blueprint, Implement Software Asset Management, will help you define processes for software inventory, maintenance, harvest and redeployment, and retirement.

Choose a Right-Sized Contact Center Solution – Phase 2: Gather Requirements and Shortlist Vendors

Gather business requirements, define key deliverables, and shortlist contact center vendors for RFP/RFQ issuance.

Take Control of Cloud Costs on AWS – Phases 1-4

Develop processes, procedures, and policies to effectively manage cloud costs.

Manage Your Technical Debt – Phases 1-3

Use this methodology to measure the business impact of your technical debt and build a roadmap to fix it.

Take Control of Cloud Costs on Microsoft Azure – Phases 1-4

Develop processes, procedures, and policies to effectively manage cloud costs.

Take Control of Infrastructure and Operations Metrics – Phase 1: Gap Analysis

This phase of the blueprint, Take Control of Infrastructure and Operations Metrics, will help you discover your business challenges and IT goals, and find your target...

Implement Infrastructure Shared Services – Phase 3: Plan the Transition

This phase will help you establish a clear shared services roadmap for each task, define a timeline and ownership, and build a plan to communicate the changes to key...
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