I&O Process Management - Storyboard
Topics
Develop Infrastructure & Operations Policies and Procedures – Phase 1: Identify Policy and Procedure GapsThis phase of the blueprint Develop Infrastructure & Operations Policies and Procedure will help you identify documentation gaps. |
|
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation ProcessThis phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 3: Set Target Service Levels and Create the SLAValidate your current state. Develop a project roadmap. Create the internal SLA. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 2: Determine Current Service LevelsDocument current IT operational procedures. Identify the metrics to track. |
|
Improve IT-Business Alignment Through an Internal SLA – Phase 1: Scope the Pilot ProjectIdentify the benefits of an SLA. Identify the pilot project. Create the pilot project charter. |
|
Improve IT-Business Alignment Through an Internal SLA – Phases 1-3Understand business requirements, clarify current capabilities, and enable strategies to close service level gaps. |
|
Improve IT Operations With AI and ML – Phases 1-3AI, ML, and IT automation are becoming a necessity for managing complex organizations, enabling speed and agility of response. AI can potentially streamline most IT... |
|
Implement Infrastructure Shared Services – Phases 1-3It looks advantageous to share services that are unanimously used throughout the organization. Identifying core services, assessing risks, and communicating with key... |
|
Stabilize Release and Deployment Management – Phases 1-4Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your... |
|
Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 3: Identify a Content Management SolutionThis phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation. |
|