Use this blueprint to create a service request management program that provides immediate value. The template includes the following sections: - Design the Service -...
|
|
Understand the capabilities and limitations of asset discovery tools and where they can provide value to your ITAM practice.
|
|
An overview of the solutions available to support your mainframe training and skills development needs.
|
|
Building a strategic infrastructure roadmap is a business-driven exercise, not just a technical one.
|
|
How IT can prepare for the new digital world.
|
|
Use our methodology to review, design, and document your hardware asset management processes.
|
|
Maximize availability through proactive capacity management.
|
|
This research guides you through Microsoft 365 Copilot capabilities and its core use cases, and help you define requirements for deployment.
|
|
This research will help you assess your readiness to deploy AIOps, shortlist use cases for implementation, and build an AIOps proof of concept.
|
|