|
Use this template to elevate the construction of your IVR call flow tree by creating customer personas that allow you to better understand your key demographic.
|
|
|
This storyboard offers insight into impactful strategies and beneficial enabling technologies to implement in your interactive voice response (IVR) approach to improve...
|
|
|
IVR approaches are being reimagined across industries as the desire to improve the customer experience becomes a primary focus. Use this deck to learn the proper...
|
|
|
Use this methodology to create a business-aligned, coherent, and durable approach to ITAM.
|
|
|
Define a coherent, sustainable, and business-aligned approach to ITAM.
|
|
|
Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.
|
|
|
Use this template to document your IT asset management strategy and approach.
|
|
|
Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...
|
|
|
This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...
|
|
|
This template will provide sample diagrams of hardware processes.
|
|
