HAM Roles and Responsibilities Template

Record detailed responsibilities for your hardware asset management practice.

HAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.

HAM Recap and Results Template

Use this template to record key insights from your hardware asset management improvement exercises.

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

Service Request Workflows

Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.

Nonstandard Request Assessment

Use this template to determine what information is needed for vetting software requests coming into the organization.

Reduce Shadow IT with a Service Request Catalog Communications Template

Use this template to create a presentation and communications plan for launching the new service and service request catalog.

Configuration Management Standard Operation Procedures

Use this template to create and communicate your standard operating procedures (SOP) to ensure ongoing maintenance of the CMDB under the configuration management program.

Configuration Control Board Charter

Use this template to create your board charter for your configuration control board (CCB). Define roles and responsibilities and mandates for the CCB.

Configuration Management Diagram Template Library

Use this library to view sample workflows and a data model for the configuration management program.
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