2018 will be the year of virtual desktop infrastructure (VDI)! Just kidding. Despite the hype, VDI has consistently fallen short of revolutionizing end-user computing....
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Read this Executive Brief to understand why a new approach to collaboration systems is necessary.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you to understand common pain points and to develop an approach to...
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Use this template to communicate your approach to communication and collaboration technology to stakeholders.
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ServiceNow Madrid will have improved mobile device capabilities. These benefits will take effort, but should be worth the investment.
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This phase of the blueprint, Establish a Communication and Collaboration System Strategy, will help you create a path forward.
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Panopto, a video management platform, integrates with Blackboard Learn Ultra to make it easier for users and instructors to create, capture, and share videos within courses.
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Citrix Hypervisor version 8.0 has been released. Consider using it to run Citrix Virtual Apps and Desktops if you’re not already using XenServer.
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The web conferencing feature arms race continues with Cisco’s announcements at Enterprise Connect 2019. Users will be delighted now, but long-term value will take a lot...
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Google’s Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
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