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The capability assessment can be used to map desired and existing capabilities of the different SKUs available for purchase.
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Google’s Contact Center AI is in beta. Start a proof of concept so you are ready to take advantage of this product when it reaches general availability.
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Apple has announced several new consumer services. Your users will expect the same level of quality from their enterprise Apple experience.
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You can now run events in Microsoft Teams with up to 10,000 attendees. This feature reflects Microsoft’s commitment to merging Teams and Skype for Business.
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Microsoft is releasing free online courses for artificial intelligence. This is its attempt at remaining relevant in the AI space, so you might as well take advantage.
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Podio, by Citrix, covers a large number of collaboration capabilities but seems more like a high power digital personal assistant rather an enabler of business interactions.
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Panopto, a video management platform, integrates with Blackboard Learn Ultra to make it easier for users and instructors to create, capture, and share videos within courses.
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Just like one is likely to be introspective on any given Monday and concentrate on the tasks of the workweek ahead, monday.com (previously dapulse) is good for lurking but...
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Microsoft has gone the Chromium route for the next generation of its web browser. What does it mean? Is this bright shiny new hot rod ready to take on its competition in...
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ServiceNow Madrid will have improved mobile device capabilities. These benefits will take effort, but should be worth the investment.
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