Communications Infrastructure Stakeholder Focus Group Guide

Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.

Stakeholder Engagement Workbook

Use this Stakeholder Engagement Workbook to create a prioritized list of people who are affected or can affect your project, and to determine how best to communicate with...

UCaaS Vendor Shortlist & Detailed Feature Analysis Tool

This tool allows enterprises to profile their Unified Communications as a Service requirements and generate a rank-ordered vendor shortlist from the ten vendors evaluated...

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

Improve Desk-Side Support Workload by Up to 30% through Remote Desktop Controls

Remote desktop control saves valuable time and resources. Eliminating desk-side visits and reducing help desk workload by up to 30% can turn the help desk team into...

Remote Control Software and RFP Evaluation Tool

This tool enables enterprises to evaluate and compare the results of a remote control software RFP process quickly and easily.

Business Case Template

Putting together a sound business case is a pivotal step in deciding whether to make a purchase or pursue a project. Use this editable template to build a business case...

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Mobile Device Reimbursement Policy

The mobile device reimbursement policy will outline the devices and voice/data plans that qualify for corporate reimbursement and the limits of corporate reimbursement of...
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