End-User Computing - Templates & Policies

IP Telephony and UC End-User Survey Questions

This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...

MACD Workflow Mapping Template

This template will help you outline process maps for your team's routine moves, adds, changes, and deletions (MACDs). This template offers a pre-populated workflow as an...

UCaaS Solution RFP Template

Use this RFP template to issue your UCaaS RFP with confidence.

UCaaS Vendor Demo Script

When a shortlist of Unified Communication as a Service vendors has been created and it is time to have them demonstrate their solution, there is a need for a consistent...

End-User Engagement Template

This template will help you build a user engagement plan from pre-kickoff through to post-migration. This template offers email templates, a user profile chart, and a...

Office 365 Migration Plan Report

This pre-populated report template will help you prepare a report of the final migration plan to provide business stakeholders with final decisions, rationale, and next...

Business Case Template

Putting together a sound business case is a pivotal step in deciding whether to make a purchase or pursue a project. Use this editable template to build a business case...

Telephone and Voicemail Acceptable Use Policy

Telephone and voicemail services are crucial and versatile communication tools for any business. However, they also run the risk of being repurposed for personal calls...

Mobile Device Reimbursement Policy

The mobile device reimbursement policy will outline the devices and voice/data plans that qualify for corporate reimbursement and the limits of corporate reimbursement of...

Desktop Move/Add/Change Policy

The desktop move/add/change policy provides guidelines for end users to request a move, add, or change to their desktop computing environments.
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