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This note examines whether “SaaSpocalypse” claims are valid, based on full-year results from 24 public companies that have significant customer experience (CX) SaaS offerings.
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Asana has introduced new AI features aimed at expanding its work management platform with agent‑driven automation. The core capability, AI Teammates, enables AI to directly...
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Traditional ERP systems have not kept pace with modern constraints on time and budget. Implementations often run far beyond initial plans due to poor organizational change...
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Pendo is transforming from a product analytics company into a comprehensive platform that supports both conventional user interfaces and AI. It now links usage data to...
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Unit4 is an ERP built for purpose-driven organizations. With strengths in grant management, fund accounting, project-based staffing, and regulatory compliance, it delivers...
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Microsoft unveils new AI-driven features in Teams, enhancing security, compliance, and collaboration tools for better user experience and productivity.
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In a session titled “Resolving IT Crises Instantly – Transforming IT Efficiency and Business Continuity” Oren Rosen of eProc Solutions shared insights on resolving IT...
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Acterys enhances decision-making throughout the organization by integrating smoothly with Microsoft Power BI and Excel. The writeback and centralized data management...
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Set up your users for Teams collaboration success. Create a process that improves their ability to access, understand, and maximize their use of your chosen collaboration...
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An Excel tool to help you document the organization’s key collaboration use cases, and prioritize which Teams apps to implement and encourage adoption on.
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