|
The purchasing policy outlines the standards and procedures associated with company purchases of IT computer-related components and technical services.
|
|
|
A well-written contract ensures that the selected vendor meets the company's specific expectations and objectives for the purchase. During the evaluation process, the...
|
|
|
The role of the SLA Manager is to ensure that all service level agreements (SLAs) for information technology services across the organization are delivered according to...
|
|
|
Achieving a high level of service or product delivery from vendors generally requires three components: establishing a set of performance targets with the vendor,...
|
|
|
Enterprises are dependent on vendors to obtain IT hardware, software and services. The Vendor Management process includes the identification, selection, contracting with,...
|
|
|
Assess vendors regularly with useful metrics to optimize your vendor portfolio.
|
|
|
The Vendor List Validation Tool recommends potential resources in seeking out vendor candidates. Use this tool as a checklist to ensure that all possible resources have...
|
|
|
This tool scores vendor proposals against weighted criteria and provides a vendor recommendation.
|
|
|
An Issue Log will help ensure that problems and concerns are recorded, reported, and tracked. Additionally, an Issue Log provides data for more productive performance...
|
|
|
Use this document to record the specific targets established with the vendor for a specific service or product relationship.
|
|
