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Ad hoc approaches to service desk ticketing are inhibiting IT from achieving operational efficiency. Organizations with informal contact structures experience slower...
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An Employment Agreement is the most important document that a new employee will ever sign for your organization. In essence, it defines the full legal rights and...
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The interviews are over and a candidate has been selected. The Human Resources Department must be notified about your selected candidate so that the formal job offer...
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Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...
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This template provides a simple framework for documenting goals as derived from your strategic and operational plans.
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Regular performance reviews are critical to maintaining the morale and productivity of staff. This template provides a worksheet to capture information about a...
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A critical part of the performance evaluation process is to engage staff in self-evaluation. This template provides a worksheet to capture information about a...
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Use this template as the basis for a call script when checking a candidate's references. It can also be used as documentation to record answers and information acquired.
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The purpose of the blueprint is to provide small/medium businesses (SMB) with the basic vendor management necessities to maximize their IT vendor investment. SMBs...
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The purpose of Performance Measurement and Professional Development is to gather performance feedback at regular intervals and to apply that feedback as a component in...
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