Small Enterprise Resources

Information Security Strategy Communication Deck

Use the Information Security Strategy Communication Deck to present the results of the security strategy to stakeholders, and show how the security program will improve...

Handover to Operations Template

The Handover to Operations Template is used to document all necessary steps to transfer project knowledge and technical documents. Use this template to document important...

Level 1 Project Status Report Template

Use this template to create a concise project status report for small, low-risk projects.

Managed Service Provider RFP Template

Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...

Policy Action Plan

This template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network.

Policy Management RACI Chart Template

Use the RACI chart in this tool to establish the roles responsible for tasks within your policy management function.

Service Desk Internal Service Level Agreement Template

Create the internal service desk SLA by amalgamating the insights from the current and target state analysis.

Portfolio Monitoring Dashboard

This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that...

Knowledgebase Article Template

An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...

Service Desk Efficiency Calculator

The purpose of the Service Desk Efficiency Calculator is to assess the impact of different improvements on service desk cost and productivity.
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