Small Enterprise Resources

Service Desk Executive Presentation

Improving service desk processes requires the cooperation of key stakeholders. Use the executive presentation to provide an overview of the project, its objectives, and the...

Service Desk Action Plan Roadmap

Use this roadmap to identify and prioritize tasks that you need to complete as you work to improve your service desk.

Approval Template

At this stage, the project prioritization committee must communicate resource-confirmed project rankings with stakeholders and senior management to obtain support for...

Portfolio Monitoring Process Guide

Portfolio monitoring is concerned with regular visibility into the total set of projects underway across the organization. This document is designed to take managers...

Project Sponsor Meeting Agenda Template

After each project team meeting, use this template to set the agenda for the project manager's meeting with the project sponsor.

Email to Project Managers Template

This email template is designed to inform project managers that a portfolio monitoring exercise is taking place and that their involvement is required in the process.

Project Re-Prioritization Master Tool

Due to an identified event, the prioritization list you have determined to date no longer reflects current realities. Use this tool to help you re-adjust, and consequently,...

IT Cost-Benefit Analysis Tool

Cost/Benefit Analysis is an important part of any project viability assessment. Use this tool to gain insight into the pros and cons of the IT projects under consideration.

Portfolio Monitoring Dashboard

This tool has been designed to record, display, and analyze a project portfolio containing up to 100 projects. It requires data from each project manager so that management...

Email Approval Template

The project prioritization committee must communicate project rankings to senior management and obtain support for moving forward.
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