Small Enterprise Resources - Tools

Information Security Program Gap Analysis Tool

To enable an effective security program, all areas of security need to be evaluated closely to determine where the organization sits currently and where it needs to go to...

Service Desk Maturity Assessment

The tool is designed to identify the gaps in your organization’s service desk operation. The assessment includes metrics, processes, and technology.

Requirements Gathering Playbook

Adapt this guide to document your requirements gathering process guidelines.

Vendor Feedback Card

Use this tool to create a feedback scoring process that gives the vendor a chance to evaluate how your organization is facilitating or inhibiting the delivery of its...

Vendor Classification Tool

Use this tool to classify your top ten vendors as Commodity, Operational, Strategic, or Tactical (COST) in a 2x2 quadrant.

Vendor Information Sheet

This template gives you a place to consolidate all your vendor information, including escalation chains, issues logs, transition in/out considerations, and TCO.

Security Risk Register Tool

This tool will allow you to collect, analyze, and combine individual risks and view the aggregate level of risk within the organization, including how it compares to your...

Infrastructure Outsourcing RFP Scoring Tool

Use the prefilled examples in this RFP Vendor Proposal Scoring Tool to assess which vendor proposal can best meet your infrastructure outsourcing services requirements in...

Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...

Project Intake and Prioritization Tool

Use the Project Intake and Prioritization Tool as a template to help you track and prioritize project requests.
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