Small Enterprise Resources - Storyboard

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Create Data Strategies for the Small Enterprise Storyboard Leverage Info-Tech's research to effectively define and design a data strategy that is catered to the small enterprise environment. Build on your current data governance...	1
Improve Data Quality in the Small Enterprise Storyboard Use Info-Tech's research to ensure that data quality best practices are integrated within your current IT organization. Identify how data can be leveraged in your current...
Build a Right-Sized Service Desk for Small Enterprise – Phases 1-3 The service desk is the backbone of IT. Leverage Info-Tech’s research to develop a strategic plan that improves service desk cost to serve, time to resolution, and...	1
Build a Right-Sized Service Desk for Small Enterprise – Phase 1: Assess the Current State of the Service Desk Leverage Info-Tech's research to identify service challenges, conduct a current state assessment, and collect stakeholder feedback to align corporate and IT strategy and...	1
Build a Right-Sized Service Desk for Small Enterprise – Phase 2: Design and Build a Right-Sized Service Desk for SE Leverage Info-Tech's research to define your service desk structure and roles, select key reporting metrics, create a ticket classification scheme, and design your...	1
Build a Right-Sized Service Desk for Small Enterprise – Phase 3: Communicate and Teach Service Desk Best Practices Leverage Info-Tech's research to build a basic knowledgebase, increase IT’s service desk skillsets, and communicate changes with end users.	1
Develop and Deploy Security Policies – Phases 1-3 This storyboard will help you formalize your security policy program, develop a new policy suite, and implement the program to ensure awareness and engagement from end users.	1
Build Your Infrastructure Roadmap – Phase 3: Build the Roadmap This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you communicate your roadmap to business stakeholders.	1
Build Your Infrastructure Roadmap – Phase 1: Conduct an Organizational Analysis This phase of the blueprint Build the Business by Building an Infrastructure Roadmap will help you understand your intake channels and current workload.	1
Build an IT Strategy for Small Enterprises – Phases 1-3 Small enterprise IT leaders must understand both business and IT in terms of goals, capabilities, and initiatives to effectively build and execute a roadmap.	1

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