Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...
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Poor requirements are the number one reason that solutions fail to deliver. Build a right-sized and scenario-appropriate requirements gathering process to give the...
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This blueprint is specifically crafted for the small enterprise to help them assess their current maturity around the key components of Data Governance, set goals for the...
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Comprehensively developed and effectively deployed security policies enable IT professionals to work pro-actively rather than reactively, benefitting the entire...
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The service desk is the backbone of IT. Leverage Info-Tech’s research to develop a strategic plan that improves service desk cost to serve, time to resolution, and...
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Data is becoming an increasingly integral part of conducting business, across a wide breadth of industries. Data can serve as an organization’s greatest asset or its...
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The small enterprise must realize the power of data to remain competitive. IT can lead the business on a patch towards data governance. Use this blueprint to create data...
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Every organization needs a DRP, small or large. Unfortunately, most organizations fail to create a DRP that quickly recovers critical applications to acceptable data...
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A well-defined IT steering committee (ITSC) will help prioritize IT’s role within the organization, and create a structured process for project prioritization....
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Successful project intake doesn't require additional time, administrative overhead, or high PPM maturity. Build intake discipline one step at a time by adopting a...
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