Governing IT
Topics
Types of Content
Employee Termination Process Checklist – IT Security ExampleUse flowcharts and checklists to create effective SOP documents. |
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Service Desk Standard Operating ProcedureThis template is designed to help service managers kick-start the standardization of service desk processes. |
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Incident and Service Management Procedures – Service Desk ExampleUse flowcharts and checklists to create effective SOP documents. |
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Document Management ChecklistUse flowcharts and checklists to create effective SOP documents. |
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Knowledgebase Article TemplateAn accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if available),... |
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Policy Management RACI Chart TemplateUse the RACI chart in this tool to establish the roles responsible for tasks within your policy management function. |
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Policy Action PlanThis template helps you consolidate and assign responsibility for the action items that need to be completed to update your policy network. |
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Network Backup for Atlanta Data Center – Backups ExampleUse flowcharts and checklists to create effective SOP documents. |
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Review and Improve Your IT Policy Library – Phases 1-3Organizations need to be proactive in identifying how business changes and new technologies will impact their business in order to successfully manage policies. They need... |
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Policy Communication Plan TemplateThis template helps you plan your approach for publishing and communicating your policy updates across the entire organization. |
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