Governing IT - Templates & Policies

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Employee Termination Process Checklist – IT Security Example Use flowcharts and checklists to create effective SOP documents.
Policy Management RACI Chart Template Use the RACI chart in this tool to establish the roles responsible for tasks within your policy management function.
Service Desk Standard Operating Procedure This template is designed to help service managers kick-start the standardization of service desk processes.
Knowledgebase Article Template An accurate and comprehensive record of the incident management process, including a description of the incident, any workarounds identified, the root cause (if...