Establishing a Balanced Scorecard for IT Performance in the Retail Industry Is an Important Complement to IT Strategy

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, the IT balanced scorecard must demonstrate the value IT provides and reflect...

Generation-Z Shoppers, Technology, and Their Impact on Brick-and-Mortar Retail

Gen-Z shoppers are going to cause brick and mortar stores to return to popularity. IT has an important role to ensuring your organization’s stores can attract these shoppers.

Business Continuity Management and Security Integration in the Retail and Wholesale Industry

Retail/wholesale organizations that build robust business continuity management plans (herein referred to as BCM plans) will increase their enterprise resilience. Take a...

First GDPR…Now CCPA? Privacy Implications for the Retail Industry

The General Data Protection Regulation (GDPR) forced many organizations to implement data privacy practices, but now the California Consumer Protection Act (CCPA) looms...

Using Blockchain to Fight the Counterfeit Market

The counterfeit market results in profit losses for companies, diminishes brand reputation, and is potentially harmful to the health of customers. This note will briefly...

Save Your Logs to Prevent the Organization From Going Timber!: Improving Security Through PCI Compliance

Security logs provide valuable insight into your organization’s overall health and help you identify system or network abnormalities. Get the most from your logs by...

Why Retail Distribution Centers Need More Than Just WMS

IT departments must anticipate and plan for the business disruptions affecting their distribution center (DC) technology needs. These disruptions will drive the...

Combatting the Talent Shortage in Retail: Outsourcing to MSSPs

Cyber risks are evolving and the cybersecurity talent shortage is only expected to get worse; however, MSSP investments can offer an effective solution to fighting off...

The Tools Won’t Tell the Full Story; Applying Auto Discovery Software on Your Application Portfolio in Retail

Inventory collection is the first step in application portfolio management, yet it remains one of the most common challenges. Automated tools claim to solve that problem,...

IT’s Not Just Dollars and Cents: How to Measure the Business Value of Customer-Facing Applications in Retail

Your customer-facing applications should be producing business value, but that can be hard to define and measure when the source of value isn’t always monetary. Learn how...
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