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Some Thoughts on Benchmarks and Budget Challenges in Global Professional Services Organizations Comparing budgets and costs in organizations is generally a straightforward business. Yet this comparison is challenging when seeking to provide benchmarks on...
Canadian Law Firms Collaborate With OpenLaw on the Ethereum Platform to Automate M&A Escrow Agreements Even though Ethereum’s co-founder Vitalik Buterin thinks the term “smart contract” is a misnomer for the technology he helped build, a pilot project by Canadian law firms...
Establishing a Balanced Scorecard for IT Performance in the Professional Services Industry Is an Important Complement to IT Strategy The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, it must demonstrate the value IT provides and reflect corporate strategies and goals.
Problematic IT Processes for Legal Services: IT Strategy, Application Portfolio Management, and Portfolio Management Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...
Seize the AI Opportunity in Professional Services AI is poised to transform the professional services industry, not just from a change in the types of engagements, but also from an internal standpoint. From augmenting...
Analyst Insight: Nine Tips to Improve Your Productivity The new year brings new resolutions. We hear a common theme: out with the clutter and in with better personal productivity. This issue is particularly common in...
Get Things Done in Professional Services Firms Professional services firms – particularly small ones – struggle with effective project execution. It is hard for these IT leaders to complete strategic initiatives and...
Facing the Law: Police, Facebook, Cybersecurity, and the Most Beneficial Use of Facial Recognition Technology Facial recognition is an exciting technology. Here we look at the ways law enforcement, commercial organizations, and the cybersecurity industry are currently using...
Microsoft’s Ignite Announcements Take Direct Aim at the Competition Microsoft’s Ignite conference speaks to enterprise developers and IT teams, and this year’s event is making waves with a slew of new product announcements aimed squarely...
GDPR Implications for Professional Services Organizations The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for professional services and take proactive...

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