GDPR Implications for Professional Services Organizations

The General Data Protection Regulation (GDPR) will go into effect on May 25, 2018. Understand the potential implications for professional services and take proactive...

Get Things Done in Professional Services Firms

Professional services firms – particularly small ones – struggle with effective project execution. It is hard for these IT leaders to complete strategic initiatives and...

Analyst Insight: Nine Tips to Improve Your Productivity

The new year brings new resolutions. We hear a common theme: out with the clutter and in with better personal productivity. This issue is particularly common in...

Seize the AI Opportunity in Professional Services

AI is poised to transform the professional services industry, not just from a change in the types of engagements, but also from an internal standpoint. From augmenting...

Problematic IT Processes for Architectural and Engineering Firms: Business Intelligence & Reporting, Business Process Controls & Internal Audit, and Managing Service Catalog

Info-Tech’s IT Management & Governance Diagnostic provides industry-level insights on the challenges of IT departments. We use a concept known as Service Gap to compare...

Establishing a Balanced Scorecard for IT Performance in the Professional Services Industry Is an Important Complement to IT Strategy

The IT balanced scorecard must go beyond the usual IT metrics. To be most effective, it must demonstrate the value IT provides and reflect corporate strategies and goals.

Some Thoughts on Benchmarks and Budget Challenges in Global Professional Services Organizations

Comparing budgets and costs in organizations is generally a straightforward business. Yet this comparison is challenging when seeking to provide benchmarks on...

Cultural Considerations in Overseas Professional Services Engagements

This note is intended as a guide to avoiding some of the pitfalls in professional engagements overseas. It discusses things to consider in developing engagement proposals...

Discussion Summary: Info-Tech LIVE Las Vegas Professional Services Industry Roundtable

Industry 4.0 will have a significant impact on virtually every industry. The professional services industry is no different in this regard. Companies providing services...

Industry Reference Architecture for Professional Services

Leading organizations require a unified and validated view of business capabilities that aligns initiatives, investments, and strategy in order to compete in their industry.
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