Technology Services/MSP

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Consulting Services Catalog Template A template service catalog for IT consulting and managed IT services.
Catalog Your IT Consulting and Managed Services What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...
Meaningful KPIs in IT Consulting and Managed Services Managed service providers and professional services organizations share in the struggle of effectively measuring the success of their business. This research offers...
Meaningful KPIs in IT Consulting and Managed Services Storyboard A guide containing a framework for aligning KPIs to goals within this business, along with some insightful KPIs to measure in each area.
Catalog Your IT Consulting and Managed Services Storyboard This guide walks you through the steps needed to catalog consulting engagements and managed services offered by your IT business.
Consulting Service Record Template Template service records for IT consulting engagements.
Managed Services Service Record Template Template service records for managed IT services.
Standardize the Service Desk of Managed Service Providers Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
Standardize the Service Desk of Managed Service Providers Storyboard Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
Build a Cybersecurity Services Offering Use this blueprint to develop a well-scope, standardized, and yet differentiating cybersecurity services for your IT Consulting or IT Service Provider business that...

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