As businesses are turning digital, small businesses need help more than ever at aligning their technology strategy with their business strategy – and they’re looking for...
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Businesses are adopting and integrating new applications into their organizations to stay competitive, support business growth, and automate business processes. These...
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Leverage this research to build an effective and optimized pricing strategy to increase your profit margin and business growth and align your engagement types with the...
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Use this blueprint to develop a unique and differentiating engagement for your IT Consulting or IT Service Provider business that effectively positions you as their...
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As more businesses are adopting digital transformation, organizations are taking a cloud-first approach and spending more on cloud solutions and services. These...
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Leverage this storyboard to improve your technology service/MSPs' incident and problem management that resolves incidents efficiently and effectively, delivering better...
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Use this blueprint to develop a well-scope, standardized, and yet differentiating cybersecurity services for your IT Consulting or IT Service Provider business that...
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Leverage this storyboard to standardize and modernize the service desk of MSPs that delivers high customer satisfaction and experience. A standardized service desk...
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Managed service providers and professional services organizations share in the struggle of effectively measuring the success of their business. This research offers...
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What consulting engagements do you offer? What managed services do you deliver? If you can’t quickly answer this, you may be missing the service catalog. ITIL has...
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