I, For One, Welcome Our Service Desk Overlords – AI in Manufacturing Service Management

Service management is becoming increasingly automated, and AI is being hailed as the next revolution in service support. Blending the two together will be the next...

The MRO Storeroom’s Road to Extinction

Manufacturing companies are constantly looking for ways to become more efficient and reduce costs. Often this means looking for new opportunities that would allow them to...

Safety First…and AI Has Got Your Back

Many assembly line workers fear that robots will eventually replace them. In truth, it is already happening, and it is a good thing. Back injuries alone cost US companies...

Service Parity Across Segregated Networks

Utilities with high-risk, production-critical operational technology (OT) are increasingly managing process control systems (PCS) on networks that are physically...

Disrupting an Age-Old Industry

The profession of catching, processing, and selling fish has changed very little over its often-storied history. Hard work and luck have long been the key traits of...

Take Charge of the IT Value Proposition

The face of the manufacturing industry is changing quickly with technology creating many new opportunities on the shop floor and across the entire supply chain. An...

Big Data Governance in the Connected Manufacturing World

Data governance in the world of big data needs to adapt to how the data is used and its lifecycle, not the other way around. If governance is imposed in a heavy-handed...

Road to Innovation Through the Valley of Stabilization

A recent survey by Commvault says the majority of IT executives are not ready to lead innovation and only 29% of IT think they are ready. For many IT departments,...

“Man is born free, and everywhere he is in (supply) chains”: The logistics blockchain

Retailers and international shippers are already using blockchain technology to track their supply chains. In using a decentralized network to verify digital...

The Artificial Intelligence Wave and Reshoring

Organizations need to explore the relationship between automation and reshoring. While there is no clear causative relationship today, your organization should monitor...
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