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Jump Start Your Vendor Management Initiative – Phase 2: Build

This phase leads you through the build process to create the tools and templates necessary to run your vendor management initiative.

Jump Start Your Vendor Management Initiative – Phase 1: Plan

This phase helps you get organized and create the foundation for your vendor management initiative.

Jump Start Your Vendor Management Initiative – Phases 1-4

This storyboard will help you design a framework for creating and implementing a vendor management Initiative that fits your needs whether you want to leverage vendor...

Jump Start Your Vendor Management Initiative – Executive Brief

Read this Executive Brief to understand how changes in the vendor landscape and customer reliance on vendors have made a vendor management initiative indispensable.

Improve Incident and Problem Management Storyboard

This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...

The Canadian Government Labor Market: Competing for Scarce Resources in a Highly Competitive, High-Demand, and Low-Supply Environment

Canadian labor shortages are widespread, affecting almost every sector. As a result, government employers need to get out there quickly to ensure that public service is...

Proposal to Transform Field Technical Services Template

Use the template to build out your proposal to transform your field technical support services.

Transform Your Field Technical Services Storyboard

With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...

Transform Your Field Technical Support Services

With remote work becoming a normal employee offering for many organizations, self-serve/self-solve becoming more prominent, and a common call out to improve customer...

Security Compliance Management Tool

Use this tool to track your security compliance management framework and program.
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